What challenges arise with digitalization in the automotive and retail sectors?
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Typical stumbling blocks are
- Costs: Investments in new systems can be high initially.
- Change management: Employees must be brought on board and trained.
- System diversity: Different systems in stores, workshops, or central logistics require clean integration.
- Data protection: Customer data and vehicle data must be processed securely.
Careful planning and the involvement of all stakeholders help to overcome these challenges.
