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How do I start digitization in my company?

Table of contents

  1. Current situation analysis: Record your current processes, guest flows, and pain points.
  2. Goal definition: Determine which processes you want to digitize (e.g., ticketing, check-in, visitor management).
  3. Technology selection: Evaluate solutions for online booking, mobile apps, and cloud dashboards for suitability and scalability.
  4. Pilot phase: Implement a small, manageable project (e.g., digital booking for one season) and gather feedback.
  5. Rollout & scaling: Roll out successful modules in stages and continuously adapt them based on your key performance indicators.
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