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How IT becomes a factor for success

Companies in the information and communications industry rely on smooth processes, high availability, and security. To be successful in this sector, you need IT that grows with you, provides security, and creates scope for innovation.

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Information and communications industry

Drive digitalization forward in a targeted manner – for information and communication service providers with a vision for the future

Organizations in the information and communications industry today face the challenge of securely processing large amounts of data, storing sensitive information in compliance with legal requirements, and establishing modern communication structures. Whether you are a specialist information provider, healthcare provider, professional association, or technology platform, high-performance IT is no longer a side issue – it is a key factor for success.

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A clear plan instead of complexity – we bring structure to your IT.

Current challenges in the information and communications industry

  • Balancing data volumes and security: Ever-increasing volumes of data must be processed and stored quickly, securely, and in compliance with the GDPR.
  • Making communication efficient, accessible, and seamless: Different target groups – from patients to government agencies to businesses – demand digital services that are intuitive and available at all times.
  • Scalable systems for growing requirements: New business models, user access, and clients require an IT infrastructure that can grow flexibly with your business.
  • Ensuring availability and reliability: Information services must be available around the clock – downtime is critical to business.

Further challenges in the information and communications industry

  • Meeting high regulatory requirements: Whether ISO 27001, NIS2, eIDAS or industry-specific requirements – compliance and certifications are mandatory.
  • Interoperability and interface management: Many systems and platforms have to communicate with each other – missing interfaces block automation and digital services.
  • Sustainability and energy efficiency in IT infrastructure: CO₂ reduction, energy-efficient data centers, and green IT are becoming increasingly important – also with regard to ESG reporting requirements and public financing.


From challenge to solution – IT as the key to digital services

Whether information processing, digital communication, or data-driven services: in the ICT industry, IT performance determines response speed, innovation, and security. Investing in the right IT infrastructure today lays the foundation for resilient processes, digital excellence, and sustainable competitiveness.

Structure, standards, interfaces – IT that works

  • Reliable communication & availability: Integrated communication solutions such as cloud telephony, video conferencing, and central platforms improve your availability – for customers, members, or partners.
  • Standardization & governance: We help you standardize processes and establish IT governance structures – for greater efficiency, fewer sources of error, and scalable growth.
  • System integration & interface expertise: We connect existing applications, platforms, and databases – for end-to-end processes, fewer media breaks, and a uniform database.

    Our portfolio at a glance

    With our broad portfolio, we provide the ICT industry with customized, scalable, and networked IT solutions.

    Portfolio highlights for the information and communications industry

    Unified Communications

    IT Security

    Business Continuity

    Cloud Computing

    AI & Modern Work

    Business Software

    Datacenter

    IT Services

    Managed Services

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    Bring clarity, structure, and security to your IT.

    Medialine Group – Your partner at eye level

    IT that fits – instead of off-the-shelf solutions

    The information and communications industry has its own unique requirements when it comes to IT security, availability, and scalability. We support you with technical expertise, strategic vision, and a deep understanding of processes and regulations. Together, we create an IT landscape that works – today and tomorrow.

    Contact request – Your path to becoming a digital information and communications company

    Let us work together to find out how your organization can benefit from stable, secure, and future-oriented IT. Our experts will provide you with individual advice with no obligation – get in touch with us!

    FAQ - IT solutions for the information and communications industry

    Organizations in the ICT industry often process sensitive data, such as health information, member data, or personal content. That's why comprehensive security solutions are essential. These include firewalls, endpoint protection, security operations centers (SOC), backup and recovery, and compliance support for standards such as ISO 27001 and NIS2.

    Yes – ICT organizations in particular benefit from scalable cloud solutions. They enable rapid adjustments to user numbers, offer high availability, and facilitate location-independent access to applications and data. It is important that the cloud is GDPR-compliant and adaptable to regulatory requirements – as is the case with our CompanyCloud.

    Many organizations struggle with complex system landscapes and isolated data silos. Our IT architects provide support for system integration—for example, through API management, middleware solutions, or the use of a central ECM or CRM system. The goal: seamless, automated data processing across all systems.

    Yes – we provide targeted consulting services to companies and organizations in the ICT sector, including specialist publishers, chambers of commerce, telemedicine providers, and digital platform operators. Our focus is on sustainable IT strategy, infrastructure planning, security concepts, and regulatory compliance.

    The ICT industry has particularly high requirements for data availability, information security, and media-independent communication. At the same time, issues such as certification, data protection, accessibility, and service availability play a major role. IT solutions must meet these requirements not only technically, but also organizationally.

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