Support
FOR YOU: Our Helpdesk Portals
Whether you have an incident, problem, or change request, we are here to provide prompt, professional, and reliable assistance!
IT-Services
Manage and address your requests through our ticketing system.
Service Hours
- Monday - Friday 07:00 - 18:00
- 24/7 on-call availability with dedicated call center for cloud services
Languages
DE/EN
Business Solutions
Our Software Helpdesk is here to assist you with any questions regarding Confluence, Jira, Winline, CAS Genesis, ELO, Boxxer, or Cobra.
Service Hours
- Monday - Friday 07:00 - 18:00
Languages
DE/EN/RO
Vocie & Unified Communications
Our ITK Helpdesk is here to answer your questions regarding Microsoft Teams, ITK Voice Solution, Telephony & IT, ITK Audio & Video Solution, and SIP-Trunk & Connections.
Service Hours
- Monday - Friday 07:00 - 17:00
- 24/7 on-call availability with a dedicated call center
Languages
DE/EN
